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Technology Solutions

Ultreya Solutions Group offers a vast array of Technology Solutions.  These services are provided by certified technicians statewide in Missouri and surrounding states.  Technicians are located where needed to meet client service level agreements, including directly at client sites. 

Authorizations

Ultreya is an authorized sales and/or service provider for most major distributers, including but not limited to:

• Acer

• Apple

• Brother

• Dell

• Epson

• HP/Compaq

• Lexmark

• Microsoft

• Xerox

Services can be provided for many other brands as well.

Certifications

All of Ultreya’s technicians are at least A+ certified.  Where required, technicians are certified on equipment before providing service.  Ultreya will obtain any additional certifications needed to tailor our services to your needs.

Technology Services

• Cabling/Wiring

• Contract Services, including Extended Warranties

• Configuration, Installation, and Upgrades

• Helpdesk / Asset Management

• Imaging and Device Wipes

• Network Consulting and Implementation

• PC, Server, and Printer Repair / Warranty

Helpdesk Support

• Full service support for hardware and Operating System (OS) software

• Contact support by toll free number or web ticketing

• Technology Asset Tracking

• Service Level Agreement (SLA) is customized to meet client requirements

Network Support

Trained engineers to provide comprehensive evaluation services:

• Evaluate current network setup

• Redesign network as needed

• Optimize performance

• Network mapping and documentation

Support Options

Extended Warranty

• Mirrors original manufacturer's warranty

• Provides additional coverage and services

• Lower cost option

• No registration hassle

Maintenance Contracts

• Full warranty support after manufacturer warranty expires

• Includes parts and labor

Block Time

• Purchased service hours used at client's convenience

• Economic alternative to time and materials

Time and Materials

• Onsite, carry / mail in equipment

• Pay as you use service

Please contact us for any additional information or assistance you might need.

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